Powerful new features, services and add-ons for successful stores.
For our US customers, Boomtown makes it easy for businesses to get fast, reliable, and local tech support at an affordable price.
The Advantages of Boomtown:
- Many Questions, One Button: No matter the issue, Boomtown is there to be your single point of contact when you need one. Tap one button in the app to get immediate help. .
- Immediate Remote Support: Video chat with an experienced and well trained Boomtown Support Engineer immediately to help you troubleshoot. It’s the next best thing to having in-house IT, but at a fraction of the cost.
- Onsite Help When Necessary: If an issue can’t be fixed remotely, we’ll dispatch a local tech to help you in person.
- Network Monitoring: Your IT network is up 24/7, even when your business isn’t open. The Boomtown app will alert you if any devices stop responding, so problems get fixed when they happen—not hours later when you might notice them.
What Boomtown Supports:
In addition to Kounta, Boomtown can be your single point of contact for all of your tech support needs. We’ll support just about any issue with device :
- Network / Internet: From modems to routers to hotspots and access points—if it’s meant to connect things, we know it.
- Point-of-sale: Barcode scanners, receipt printers, cash drawers, credit card wipers
- Back-office: Desktops, laptops, and servers, Mac or PC
- Other technologies: Sensors, loyalty apps, surveillance equipment (cabling and connection), telephone, and A/V systems
Kounta point of sale integrates beautifully with Boomtown.