Collect Feedback & Kounta - Measure customer satisfaction automatically

Trigger automatic feedback requests after your customers order through Kounta, and gather valuable feedback to help you grow.

Collect the feedback you need to grow your business

Automatic feedback

Ask for feedback when a customer orders through Kounta.

Manage staff & sites

Gather feedback on individuals and sites to help them perform better.

Improve satisfaction

Continuously improve customer satisfaction with detailed reports.

Integration Features

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Collect & store - gather valuable feedback that can be accessed from anywhere, anytime.

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Instant notification - receive instant alerts when feedback is submitted so you can quickly respond.

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Triggers automatically - set automatic feedback requests after customers order through Kounta. Add feedback forms to your loyalty emails and punch program, or create stand alone campaigns.

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Detailed reports - see what customers think of your business - track by individual, site or overall.

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Easy setup - connect to Kounta, add your branding, customise your message, and start collecting feedback.

BENEFITS

Growing your hospitality business is easy on Kounta

Easy to use

Kounta's intuitive design makes it quick and easy to set up, train staff, and start taking orders.

Affordable and scalable

Choosing Kounta saves you thousands in setup costs, and it can be easily expanded as you grow or to match seasonality.

Real-time, in depth reporting

Quickly view real-time sales totals even when you're not at the venue, or dig into performance by product, staff, register, site, and more.

Accessible from anywhere

View reports, update menus or change prices from any device, anywhere, at any time.

Time saving integrations

Save time by integrating Kounta with your payment terminal, accounting software, staffing tools, loyalty programs, and more.

Hospitality's best support

From setup to ongoing support, our team are experts in hospitality and available 24/7 to ensure your Point of Sale is always ready to sell.

"Kounta has made our business easier to run, both from a day-to-day and an ongoing business management perspective. It has saved us time on admin tasks which has allowed us to focus on improving service, selling more and working on our business."

Richard Adamson

Co-Founder