Case Study

Young Henrys: Case Study

Founded in 2012, Sydney-based brewery Young Henrys has evolved from a micro brewery to a large wholesale beer and spirit distributor supplying over 800 bars and restaurants around Australia and internationally.

Alongside their wholesale operation, Young Henrys operate a tasting bar in Newtown and collaborate with many of Sydney’s most popular food, arts and music artists to bring unique events to NSW and beyond.

By Greg

“Overall Kounta has made our business easier to run, both from a day-to-day and an ongoing business management perspective. Ultimately, saving time on admin tasks and making us more efficient means we can focus on improving service, selling more and working on our business. What’s more, I can do all of this from home.”


With their tasting bar growing in popularity and an increasing number of events and partnerships planned in the bar, Young Henrys’ legacy POS system was starting to show its limitations.

Without adequate reporting features, Richard, owner of Young Henrys, spent a lot of time manually trying to calculate things like the profitability of a particular event or evening. And to make matters worse, the legacy system couldn’t be taken to any off-premise events, so they had to operate cash tills at these events which were recording sales in a separate system to sales happening at the tasting bar.

“We had no easy way to report on how much we were selling across the business. The legacy POS we were using didn’t have the reporting features we needed and it couldn’t be taken offsite, which meant we had to use a separate system when going out to events” Richard said. “As a result, I was spending hours each week just trying to work out how much we were selling. As the business grew I knew we needed to find a way to get solid reporting, as well as a system that was flexible enough to accommodate whatever event or function we wanted to run.”


After doing some research, Richard implemented Kounta as their Point of Sale, Tyro as their payment terminal, and Xero as their accounting software, and he connected them all together.

“We have Kounta running on 2 iPads in the tasting bar. When someone orders a drink, we enter it into Kounta and it automatically calculates the total and sends that to Tyro for taking card payments. It also prints out a receipt from the network printer we have hooked up if the customer wants one. It’s super quick and easy and allows our staff to spend more time conversing with and building relationships with our customers”

When they go to offsite events, they’re also able to take the equipment with them to process sales.

“At the events we just take a cash drawer, a Tyro terminal and an iPad. We simply turn on the iPad and can start taking orders straight away.”

And regardless of whether the sale is made in the tasting bar or at an offsite event, all sales are now being recorded in the same system. This allows Richard to see real-time reports on how sales are progressing at a particular event or for the week in general, and all of that sales data gets automatically sent to Xero.


Since implementing Kounta, Richard has spent a lot less time in the back office manually trying to work out weekly sales numbers.

“Since using Kounta, we have saved an enormous amount of time manually pulling together sales numbers. We have real-time data showing us how we are performing and we can easily compare it to previous weeks or years to see whether we’re improving” said Richard.

And because Kounta is cloud-based, he can also access the sales numbers from anywhere.

“I can also see how things are tracking when I am overseas or sitting at home. For example if it is a warm Thursday and I am at home, I can click on the app and see how sales are tracking for that day. I don’t need to call anyone to find out how busy we ‘look’, or wait until the end of the week to see the numbers, I see them straight away.”

@kountapos #poweredbykounta

Instagram post 18015598987264152 We were stoked to support our friends at who put on a charity event over the weekend to fund the incredible efforts of the NSW Rural Fire Service @nswrfs.  We matched all donations dollar for dollar, to raise a grand total of $7,572  A big shout out to Tom and the crew at Berkelo, as well as everyone who attended, for making the day such a memorable and successful one!  #poweredbykounta
Instagram post 17854584520766733 This Saturday the 25th of Jan, our good mates at are hosting a big fundraiser for the @nswrfs at Berkelo Brookvale from 8am - 1pm.  There’ll be a classic Aussie barbie, a kombucha stand, raffles, prizes, music, a plant sale and good vibes galore.  We’ll be matching all proceeds raised, dollar for dollar... so get on down and get behind this great cause!
Instagram post 17852912437277041 The OzHarvest Café reached over $10,000 raised over the weekend! Thank you to everyone who has come in for lunch or a coffee so far and to our partner kountapos who are using data from their point of sale system to help reduce food waste.
Instagram post 18097220071127875 On Sunday our friends at @thesourcemosman put on a charity event to fund the efforts of @blazeaid - a volunteer-based organisation that works with families and individuals in rural Australia after natural disasters.  We were very proud to be involved, matching all donations dollar for dollar, to raise a grand total of $7,000.  It’s been incredible to see how our industry has responded to support people and communities affected by the recent bushfires... shout out to all the amazing hospo brands who are doing their bit!
Instagram post 17850459445528669 Ruby Cafe now powered by Kounta. We are focused on efficiency and improving our customers experience 😀
#poweredbykounta #kounta #cafeculture #kyneton #macedonrangesnaturallycool
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