Feature Update

Order Types: No more dine-in or takeaway mixups

“Are you going to have that here, or would you like it to go?”

This question may be so commonplace and simple that some staff either fail to encode it or forget to ask it altogether. What follows is wastage of time in re-plating or repacking the order. Inevitably, the customer is frustrated with the inattentive service and delay. Who wouldn’t be?

Well, now you can say goodbye to scenarios like this and optimise your customer experience with high-speed service.

With Order Types, you can save your staff from committing this common hospitality error. Enable the Order Types add-on and you can set up a prompt for your staff – so they never forget to ask.

Then, with just one tap, they can indicate if an order is for takeaway, dine-in, pickup, delivery, or catering. And as the orders roll in, this wealth of data on sales by Order Type is automatically included in your reporting.

 

@kountapos #poweredbykounta

Instagram post 18015598987264152 We were stoked to support our friends at 
@berkelo.au who put on a charity event over the weekend to fund the incredible efforts of the NSW Rural Fire Service @nswrfs.  We matched all donations dollar for dollar, to raise a grand total of $7,572  A big shout out to Tom and the crew at Berkelo, as well as everyone who attended, for making the day such a memorable and successful one!  #poweredbykounta
Instagram post 17854584520766733 This Saturday the 25th of Jan, our good mates at @berkelo.au are hosting a big fundraiser for the @nswrfs at Berkelo Brookvale from 8am - 1pm.  There’ll be a classic Aussie barbie, a kombucha stand, raffles, prizes, music, a plant sale and good vibes galore.  We’ll be matching all proceeds raised, dollar for dollar... so get on down and get behind this great cause!
Instagram post 17850459445528669 Ruby Cafe now powered by Kounta. We are focused on efficiency and improving our customers experience 😀
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#poweredbykounta #kounta #cafeculture #kyneton #macedonrangesnaturallycool
Instagram post 18097220071127875 On Sunday our friends at @thesourcemosman put on a charity event to fund the efforts of @blazeaid - a volunteer-based organisation that works with families and individuals in rural Australia after natural disasters.  We were very proud to be involved, matching all donations dollar for dollar, to raise a grand total of $7,000.  It’s been incredible to see how our industry has responded to support people and communities affected by the recent bushfires... shout out to all the amazing hospo brands who are doing their bit!