Kounta is quick to setup and easy to use and works with a variety of POS hardware. You can set Kounta up yourself with help from our Support Centre which includes guides, videos and a range of support options, get additional help from our Support Team or work through a certified Kounta Partner in your area.
Kounta works on anything like Mac, PC, iPad and Android setups and even the existing POS equipment you already have. All you need is a browser. Kounta also works with a range of existing and new printers, cash-drawers and barcode scanners and brings your existing data to the cloud, so you can access it anywhere, anytime, down to mobile. Upgrade to Kounta quickly and easily without any business downtime.
Kounta is more than cloud based point of sale software, it’s the central tool for managing your business, it doesn’t care if you’re using an iPad, an Albert or an Android device. Kounta loves your Mac as much as your PC. It makes no difference to Kounta whether you’re in hospitality or you’re in need of retail point of sale ; it has the right tools for each job. Always on, and available 24/7 no matter where you are, Kounta’s the POS system you’ve been searching for.
Have a look at what your Kounta subscription gets you:
Kounta will run on Macs and iOS devices, as well as PCs, Albert, Android and even legacy POS equipment. It also supports a wide array of printers, barcode scanners, credit card swipers, PIN pads, and cash drawers.
If your internet connection goes down, Kounta keeps right on going without a hitch. You can keep selling, and when you’re back online your data’s synced back to the cloud.
Your inventory, menus, customers, employees, vendors, and purchases are all stored and tracked in Kounta. And because your data lives in the cloud, we take care of security and backups.
Kounta works fast, and is responsive to your input. Beyond its efficient code, Kounta’s intuitive design makes using it quick and efficient, minimizing “user latency.”
With access to reporting, analytics, and, well, all your data in Kounta available from a web browser, shop owners will never be caught unaware again.
Kounta is at attention and awaiting your command. It works and looks the same on any screen size, in portrait or landscape mode, responding to you in real time.
Kounta’s sales screen is fully customisable, so you can organize it anyway you like. Organize items by category, or alphabetically if that’s what you’re into. Easily navigate through product variants and modifiers, and add customers and discounts.
Customise your receipts, with the option to print and/or email them at the end of a sale.
Kounta’s highly customisable tax settings give you complete control over setting your tax rates. Configure multiple tax zones for all your locations, or set taxes by the item.
With or without internet access, Kounta keeps ringing up orders and saving transactions. When your connection comes back, the data is automatically synced back to the cloud.
One action finalises a sale, pops the cash drawer and prints receipts. Keep the line moving and your customers happy.
Entering discounts—by percentage or dollar amount, per item or the entire order—is easy, intuitive, and quick.
Create custom items on the fly and set the price and tax, right at the time of sale.
Attach notes to an item or entire order, making it easy to track item customisations or shipping instructions, or anything else that you need to communicate.
Record a customer’s shipping address at the time of sale, and save it for future reference.
Don’t let Kounta be tied to your counter. Take it for a walk in the store—bring your tablet right to customers (even before they come in the store) and check them out if they’re ready.
You can print or email—or print and email—customised receipts with your store name, URL, phone #, hours, and whatever else you want to put your unique stamp on it.
Taxes are automatically calculated based on settings you configure—by location, by item, by group, or any combination thereof.
You’re not just limited to cash and credit cards with Kounta. Set up custom payment types like cheques, gold coins, mobile payments, IOUs, or anything else of value.
Add a Tip line to your receipt, or process tips right from Kounta’s screen before, during, or even after processing payments. Customers can select from predefined percentages or add their own custom amounts on-screen. The POS records tips separately and makes it easy to pull out the right amount of cash at the end of a shift.
Accept cash, card and mobile payments, including split payments, layby and account sales.
Keep your lines moving as Kounta guides you through the checkout process. Taking payments, whether cash or credit card or other, couldn’t be easier.
Kounta’s integrated credit card payments are fully EMV compliant, and have been for years. All transactions are “out of scope,” meaning that your customers’ sensitive data doesn’t pass through Kounta. It’s strictly between the card terminal and the processing bank, which is safer for everyone.
A 21st century POS ought to take 21st century payments. Integrated PayPal payments lets Kounta do just that.
Got a payment terminal that isn’t yet integrated with Kounta? You can still use Kounta and simply choose your own custom payment types each time you check-out.
Accept two or more payment types and easily accommodate couples on a Tinder date going splitsies.
Create customer accounts and keep a running balance. And Kounta plays real nice with popular account platforms like MYOB, Xero, Quickbooks and Saasu.
Accept as much or as little as you choose as a deposit, set the terms—give it away for free if you really want. No matter which way you go, Kounta will help you manage the payments and keep a nice, tidy record.
View past, current, and future orders made in any of your stores or online. Search by customer, date, product, or order number.
Refund past orders as gift cards, or the customer’s original payment method and record the reasons for these refunds to understand better why sales are being reversed.
Enter your float and manage cash adjustments throughout the day and stay on top of what’s in your cash drawer.
Achieve balance by easily tracking your daily totals for every payment type.
With multiple user accounts, each with a secure PIN, you’ll be able to see who’s doing what in your store.
Kounta supports multiple price lists, and each one can be activated automatically using rule-based logic. Happy hour from 4 – 6PM? Set Kounta to knock the price of beer back to $3 a pint at 4PM, and to go back to regular pricing at 6.
With Kounta, all items, descriptions, and barcodes are managed centrally, with pricing, tax, and availability set on a per-site basis.
Staff accounts are controlled centrally and can be applied to a site in seconds, with their permissions automatically following to the new location.
See consolidated reporting in real time, down to the product, employees & customers. Run reports on a group of locations, a specific site, or a single register. And do all of this from anywhere in the world.
Spin up a new location in minutes, complete with staff, products, inventory levels, pricing and taxes.
Easily add, edit, and remove products. Assign images, colours, and item-specific taxes and stock level. Kounta’s flexible pricing options make it easy to discount and create promotional campaigns, as well as automatic price adjustments based on store locations or even customers.
With Kounta, there’s no limit on the number of items in your inventory.
Make on-the-fly changes to what your customers want easily. No pickles? No problem.
Perfect for foodservice, Components allow you to track items by ingredient and quantify it, like a glass of wine, or even a recipe for Nachos. Make product bundles/gift baskets and track each item individually. Monitor your liquor sales down to the milliliter. Kounta’s fine degree of detail over your inventory gives you all the info you need to stay on top of your ingredients.
Define multiple sizes, colours, or any other variation of your products, with support for unlimited types of variants per product. This is equally useful for hospitality, as well: a bar could set up Small, Medium, and Large drinks, and Kounta will automatically deduct the appropriate amount—10, 16, or 20 ounces—from your inventory.
Option Sets let you group your products in various ways to form new products, like modifiers, upsells, deals and gift packs. Coming soon.
Use our product import template to build your product catalogue in one broad stroke. Migrate from your existing point-of-sale, the one that’s got you so fed up you’re here looking for a change. If you have a Retail Manager, Retail Hospitality, or Retail Basics store, Kounta can automatically import your products in a few easy steps.
Import existing barcodes or quickly create your own. Support for handheld and Bluetooth scanners simplifies adding products to sales and doing stock-takes.
Add an unlimited amount of tags to products and customers to create flexible, powerful search and reporting options. This helps to make Kounta as much a product of your creation as ours.
Powerful and cloud based inventory management keeps you on top of your stock room where ever you may be. Stay current with stock levels, purchase orders, and wastage.
Stock on-hand and product level sales reports are fed real-time data. You’ll make better informed and more timely decisions to build a better business.
You can quickly generate full or partial stock-takes and use Kounta’s search tool to find the product you’re looking for.
Kounta helps you easily understand what items are doing more harm than good. Track what’s not being sold, and find the real cost of damaged COGS to your costs and revenue.
Build and manage customer lists, track the complete purchase history of any customer and send targeted offers. Export your customer lists with account balances to your accounting software, email addresses to your marketing.
Bulk import from CSV or add new customers right at the point-of-sale. Add tags, email addresses, social media accounts, phone numbers, and more to enhance your reporting and understanding of each person’s buying habits. Send email receipts automatically, and sync your customers with any Kounta add-ons you may use.
Reward your customers’ loyalty and win their repeat business when you integrate with a loyalty add-on like Collect Rewards. It’s flexible, easy for customers to join, completely managed by you and works seamlessly with Kounta. Read more about starting a customer loyalty program that adds value.
Set up promotions and pre-defined price adjustments or create sale price lists and activate them based on date and time triggers. Learn more about Price Lists
Use customer email addresses with services like Mailchimp or Campaign Monitor to stay in touch with your customers or run promotions.
Get instant snapshots of what’s going on in any one of your stores, or see all stores aggregated into a single report. Real time views of your sales history, customers, and popular products, accessible anytime and from anywhere.
Kounta comes preloaded with contextual reports to make sense of all your sales totals, costs, customers—any facet of your business. You can also export your sales history, right down to items and payments types and generate complex reporting Excel, or import into other software.
Use Kounta to set goals for your staff and then track their progress right from your dashboard.
Go beyond simple reporting with our real-time analytics platform, powered by industry specific reports and ad-hoc queries alike. Kounta Insights lets you dive deep in to your data, helps you make more informed business decisions.
We included a tool that exports your reports to share with your bookkeeper or accountant. You can also export into spreadsheets and other reporting tools to get the Business Intelligence that’s right for you.
The Kounta POS is the result of focus, dedication, and a vision to build a flexible, best-in-class service. Wherever we thought we could make a Cloud POS better, we did. One of the ways we did that was taking a modular approach with Kounta POS at the center, covering the basics and then some for any type of business. Then we created our own add-ons for more specialized purposes, like our Tables app for dining room layouts. Finally, we invited developers to create integrations using our APIs, to extend into accounting, loyalty, and e-commerce—and the list is continually growing, letting businesses of all kinds build the Kounta ecosystem that works for them.
More about our Powerful Add-Ons
Get quick access to all the vital stats you need, see what needs your attention and what can wait till Monday.
Update pricing and stock counts, get alerts on low stock and add products right from your phone.
Manage staff through the Kounta interface. You can add and invite new users (staff) and contacts (like customers or suppliers) on the go.
So long as you’ve got a smartphone and internet connection, all of Kounta’s mobile pos reports and data are always at your fingertips.
Kounta’s modern RESTful API is the foundation of our flexible and scalable platform, and facilitates the integration of other apps or online services with Kounta. Or build a new one tailor made for your needs.
Learn more at the Kounta Developer Portal
Already a developer? Check the documentation
Your tables will dynamically change colours telling you and your staff if a table is in need of attention, has just requested the bill, has just arrived and more.
Sort your tables in a list view by spend, covers, time since approached and more, giving your guest relations manager and floor staff the information they need to be most effective.
Track how many guest you serve and report on your findings.
Use trees, floor colours and textures, chairs, walls, windows and more to make your Kounta as beautiful as your restaurant. You can even build and name multiple layouts for different floors or different function layouts.
Easily replicate your dining room layout with swipes of your finger. A custom table number for each location keeps everyone on the same page.
Create the layout just once, and then push it out to all your devices. All orders in the system are attached to a table, which everyone can see, eliminating confusion and errors.
Set the table layout as the POS default screen, a logical place for your servers to start each transaction
Kounta is about providing uninterrupted, reliable service, making information security a major focus. Skilled resources, network redundancies, religious data back-ups, standby power, up-to-date security, and intrusion detection are mandatory components of our security procedures.
All Kounta Customers get the benefit of a comprehensive, high-performance solution with a low total cost of ownership, while keeping their data safe, their interactions secure, and their businesses protected.
Read more about Kounta’s secure platform here.
Your menu items can be stored as a list of ingredients at specific quantities. Ordering triggers each of these ingredients to be deducted from existing inventory in the appropriate quantities.
Kounta also calculates the precise cost of goods sold for each item according to quantity, generating detailed and informative reports, and helping you to understand what you should be charging.
You may sell a bottle of wine, but you usually buy it in cases of 12. Define this at the purchase level, and Kounta does the math for the costs on each bottle you sell.
Define the difference between small, medium, and large and easily compare costs and profits between each.
Prevent your staff from forgetting to ask the right questions. When they have to choose between Rare, Medium, or Well Done before moving on to the next item, they’re going to have to ask “How would you like that cooked?”
Make ringing up the most common requests easy. One tap is all it takes to add extra cheese, avocado, and $2 to the cost of the item.
Take presets modifiers to the next level, by labeling multiple options into a single group. Create a group called Burger Mods, for example, and rather than add in the same 10 options each time you add a burger to the menu, select the one set and be done.
Leave you prepared for your pickiest customers. Type in any modification, along with an associated cost, at the time of the order for the on-the-spot changes.
Tip on-screen or off, before, during, or after payment. Define preset percentages for one touch tipping alongside a custom tip option.
When you finalise your takings at the end of the day, Kounta generates a report of how much to remove from the till to hand out as tips, and records the deduction from the till to keep everything accurate.
Whether you’ve got an iPad or Android device, a Mac, an Albert, a PC or POS terminals your store already has, Kounta will work. And it’s compatible with industry standard point-of-sale hardware, including printers, cash drawers and barcode scanners.
Kounta’s powerful printing feature supports an unlimited number of receipt or production/kitchen printers in a store. Specify at the product level which printer or printers an order goes to—food to the kitchen, drinks to the bar, that sort of thing. You can connect each register to its own cash drawer and printer, or have several share the same one.
Along with support for an unlimited amount of printers, Kounta’s kitchen printing feature lets you define at the item-level which station it gets routed to. Waitstaff submit one order from tableside, and food orders go to the kitchen, drink orders go to the bar. Send any item to anywhere, automatically and error-free.
Our support team is staffed by a team of very smart people, who will help you solve your technical problems quickly and answer questions thoroughly.
Find step-by-step guides, video tutorials and training at the Kounta support microsite. We’ve also got an active group of users and staff over at our Community Forums, where ideas, tips, fixes, and news are shared freely.
Our industry specialised team will help you along the way, from setup to hardware to troubleshooting problems you might be having. Our team knows Kounta inside and out, so there’s always someone knowledgable to reach out to.
Our Support and Success teams are available for live chat right through the Kounta interface. It’s great for bouncing ideas off someone, or asking quick questions.
We also maintain an active presence on social media, where we love to share news, tips, and spotlight our users. Check out our Twitter, Facebook, LinkedIn and Google+ accounts. We’re always keeping our users up to date news and features, and love to hear from our followers.
Kounta’s perfect for small and medium businesses, but is able to scale much larger. Kounta Enterprise is our white-glove Point of Sale solution, designed for emerging brands, high volume sales, franchisees, and multistore operations.
Partner services can include onsite support, setup assistance, email and phone support, hardware setup and support, bundled hardware packages, Kounta training, integrations and 3rd party add-on assistance. Price and terms of service are set at the discretion of individual partners and customer.