We explored the possibilities that this future holds, with a team of operations and customer experience experts.
Using their wealth of collective experience across Europe and Australia our guests shed light on the tech trends they have seen, and where these might lead the future of customer experience in the Australian industry.
Chris Tate – Operations Manager at Pablo & Rusty’s Coffee Roasters
Josef Neumeier – (Former) Head of Retail at Sonoma Baking Company
Josh Harrison – COO at Kounta