Pablo and Rusty’s – Kounta on Albert

Hospitality and retail staff, as well as customers, can expect a seamless, personalised and more convenient experience using Kounta on Albert, according to Abdullah Ramay, General Manager, Pablo & Rusty’s Coffee Roasters.

Hospitality and retail staff, as well as customers, can expect a seamless, personalised and more convenient experience using Kounta on Albert, according to Abdullah Ramay, General Manager, Pablo & Rusty’s Coffee Roasters.

“We are loyal Albert customers because of how much it has helped our business – from making our customer service easier to supporting us in our day-to-day store management. And after just a few weeks’ use, we’ve been completely converted to the new Kounta on Albert POS.

“Albert has already let us offer our customers a more secure, more personable transaction – with split bills and tabs more easily opened and closed, as well as options for tipping. We have even offered customers the chance to support local community charity or sponsorship projects at the touch of a tablet screen.

“We are continually searching for innovative ways to improve our customer experience, and the increased ease-of-use and full mobility this device offers will help us stand out even more in their eyes,” Abdullah said.

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