THE KOUNTA STORY
How we became the go-to POS for Hospo
Almost eight years ago, Kounta came to life in Sydney, Australia. We built a team of legends who are passionate, sometimes nutty, about hospitality.
A team that didn’t understand ‘no’ and would not (could not) stop until their vision to bring innovative, affordable, top-quality software to the industry became a reality. Challenging ideas, late nights, and pots of caffeine were the core ingredients that saw Kounta become the go-to POS for hospo in Australia.
Over the years, we made plenty of noise in the industry – so much so that a company across the globe heard us.
Last year, a world-leading POS and eCommerce company gave us a ring. So we set travel dates, explored each other’s systems, chatted over coffees (and schooners) – and it was clear as day, Kounta had found its fellow POS companion.
Soon after, we did the formalities and announced that we had been acquired by Lightspeed. But the real fun begins now, as Kounta morphs into Lightspeed!
What does it mean for you?
It’s business as usual, only better.
We’re the same team, with the same dream. But now we have even more resources to bring those dreams to life, and much faster – lightspeed fast.
For now, you’ll see your POS, Back Office and other products get a cosmetic ‘freshen-up’: a new colour palette that reflects the Lightspeed brand, and a new logo. The software you know and love will remain unchanged – that means the same layout and the same functionality
Beyond that, you’ll see our deeper investment in innovation come to life – with a wealth of new feature releases on the horizon, including:
- New options and integrations for online ordering and delivery
- New table-service workflow features
- New inventory management features via Produce and Purchase
- New Insights reports and ‘Live’ features
One thing you won’t ever see changing is our commitment to gold class customer service. We pride ourselves on our ability to offer 24/7 support and advice from a team of industry and technology experts.
We’ll continue to keep you posted with updates and news in the coming weeks, and as always, you can reach our support team with any questions by clicking here.