Kounta’s Top Tips

Does it ever stop being busy in the hospo industry?
That’s why we collected our top tips to get you through your busy peaks as smoothly as possible.

Beat the Queues

As it gets busier and you really wish that you had an extra person taking orders, you now can.

Add an extra register to your Kounta account to keep your queues short and your service times low during your peak periods.

Taming your table service

If your venue has tables, then streamlining your table service could be the key to unlocking smoother service.

With a live floor-plan, you can quickly see which tables are available to quickly seat guests on arrival, know the status of each table, and modify your layout on the fly. The Kounta Tables add-on ensures your customers always receive superior service – while improving turnover & sales.

Create Customer Accounts

Christmas parties and end of year events are quickly filling up the calendar – you need a way to keep track of all of those unpaid orders.

Create accounts for your customers, send invoices & statements, and seamlessly take payments.

Take this to the next level and connect your accounts directly to your accounting platform to offer businesses or your regulars an easier way to pay with direct debit which syncs straight back to Kounta.

Integrate your Payments

From daily sales to COGs and staff performance, quickly view
the metrics that matter – then drill down to dive deeper.

With the industry moving further away from cash payments and towards card or app payments. If you aren’t already, now is the time to break free from the prison of time spent counting and tracking cash.

Connect your payments directly to your POS for a faster error-free checkout that can save you 4 hours a week in reconciling, banking, and data entry.

From daily sales to COGs and staff performance, quickly view
the metrics that matter – then drill down to dive deeper.

Polish your prices

There are a lot of situations where the prices for certain products you sell might change day to day or hour by hour –

  • Happy Hour Promotions
  • Weekend Pricing
  • Public Holiday Surcharges

or you might just need different prices for each new site you open.

Build powerful pricing rules for individual products, categories or your whole menu which will then switch on automatically for the hours or days that you choose.

Prepare your purchase schedule

Your team should always know when and what to order, who to order it from, and what is due for delivery – regardless of who’s on shift.

Kounta will manage your supplier records, cost prices for every purchase, update inventory levels when stock is received, and sync to your accounting platform.

Roster the right staff

Labour is one of the biggest expenses in your business, and as it gets busier, it gets a lot harder to know exactly when you should be cutting or adding labour hours to match all that extra demand.

What hour is your kitchen the busiest?

When does your rush hour actually start or finish?

Which day of the week do you need extra prep?

Get the answers to all of these questions so you can stop guessing and start using data to fully maximise your bottom line this holiday season.

Explore Kounta Insights

Connect to your Customers

Ordering ahead from your favourite restaurant, cafe, or bar is a great way to serve your customers.

Whether you are looking to enable your customers to order from their table, order before they arrive, or place an order for delivery or take away, allowing customers to order the way they want to is a win-win.

Connect your customers directly to your POS & kitchen for a seamless customer experience.

Explore Ordering Ahead

Introducing Insights Lite

Now is the perfect time to start putting your data to work, get insights into your business and make fast, informed & revenue-driving decisions.

Whether you need to know when to add staff to cover your busiest hours, which menu items are underperforming, how your average transaction value is trending, or you’re keen to keep an extra close eye on your cash reconciliations & staff performance, Insights gives you the data you need to make changes on the fly without guesswork.

Explore Kounta Insights

Reduce your waste

Wastage is a huge problem in the hospitality industry and can cost thousands for even the smallest venues.

Start recording your wastage for raw ingredients and finished products to identify & eliminate wastage trends and that are costing you.

We strongly believe this feature is critical for all businesses and have included it on all of our POS plans, for free.

Enable Kounta Wastage

Schedule your Stocktakes

Peak periods means more stock on hand.
During these peaks, it is important to be tracking your stock levels – Order too much and it’s going to waste, not enough and its unhappy customers. But most of all, stock is expensive and you need to make sure that nothing is going missing.

Perform regular stock counts on your high-value stock or entire pantry list. This will let you see variances as they happen so that you can quickly identify the problem before it turns into lost cash.

Stock counts are enabled with the Inventory add-on available for free with all our POS plans.

Enable Kounta Inventory

Grow your ATV

Your best staff are engaging your customers, and driving an increased ATV or average transaction value from each order – Take advantage of the extra customers during your peaks to boost your revenue.

Find out who these superstars are and get them involved in training your team – Improving the average spend of your customers by even just 50 cents can see thousands added to your bottom line each week.

Kounta Insights, our all new reporting tool gives you these answers so you can stop guessing and start using data to boost your revenue.

Explore Kounta Insights

Ready to get started?

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