Performance. Availability. Security.

Kounta is committed to providing uninterrupted, reliable service for your hospitality business, which makes information security a major focus. Skilled resources, network redundancies, religious data back-ups, up-to-date security, external security audits, and intrusion detection are mandatory components of our security procedures.


Kounta continually performs risk analysis to achieve the highest level of security. Our “risk model” approach assumes that 99% secure is not good enough, because the remaining 1% can cause serious issues. Security concepts and techniques have been integral to our solution’s design right from the beginning.

Network Security

Our network is protected by best-of-class firewall and router technology, SSL encryption, and a network intrusion detection system that monitors and proactively blocks malicious traffic and other undesirables. We retain all log files and perform real-time analysis to proactively monitor network activity. Automated alerting allows our security team to respond to issues immediately.

Vulnerability Management

Kounta and its supporting data security infrastructure are frequently reviewed for potentially harmful vulnerabilities. We use industry-recognized, third-party security specialists, enterprise-class security solutions, and custom in-house tools to regularly analyze the application and production infrastructure to ensure that any vulnerabilities are identified and swiftly mitigated.

Overall Security

Customer data is one of the most valuable assets a company has. That’s why our top priority is delivering a high-performance solution with a focus on keeping our customers’ data safe and their interactions secure.

Transmission Security

All communications with Kounta servers are encrypted by default using industry standard SSL. This ensures that all traffic between you and Kounta is secure during transit. Unlike email-based communication, most of which flows unprotected over the Internet, your communication with Kounta is completely protected.

Access Control

Kounta maintains a robust application audit log, to include security events such as user logins or configuration changes. The Kounta application utilizes numerous framework level protections to help prevent Web application vulnerabilities such as cross-site request forgery (CSRF), cross-site scripting (XSS), or SQL injections. Additionally, Kounta follows secure credential storage best practices by storing passwords.

Application Security

All access to data within Kounta is governed by access rights. Every user who attempts to access your Kounta is authenticated by username and password. The administrator of your Kounta instance may define granular access privileges to individual users using the administrator’s centralized policy management feature. Our security architecture ensures that each request to Kounta is accompanied by user identity credentials to ensure segregation of customer data.

Physical Security

Kounta servers are hosted at Tier III, SSAE-16, or ISO 27001 compliant facilities. Facilities feature 24-hour manned security, biometric access control, video surveillance, and physical locks. The co-location facilities are powered by redundant supplies, each with UPS and backup generators.


At Kounta, we respect and protect the privacy of visitors to our website, products and services.

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