A POS system at your service

Not just for Kounta POS Experts

Kounta POS Service

Experience is at the heart of what we do.

kounta pos service icon

Get set up the right way

We’re here to help setup Kounta for the way you do business

kounta pos service icon

Access help whenever you need

24×7 Live Chat, Email and Phone support is available quickly and easily.

kounta pos service icon

Let us optimise your setup over time

Once you’re up and running, we continue to ensure your Kouna setup is the best it can be.

“AMAZING! Best phone support ever. Angela is a rock star. Dealt with the situation in calm and professional manor. I can not thank her enough.”

Kounta Customer
  • “Kounta consistently is the quickest to respond of all the vendors I work with, and provide excellent service – no cut’n’paste help-desk responses! Thank you!”

  • “Matt was able to talk me through exactly what I needed to do and we were able to fix our printer issue in less than 10mins.”

  • “AMAZING! Best phone support ever. Angela is a rock star. Dealt with the situation in calm and professional manor. I can not thank her enough.”

  • “Matt was able to talk me through exactly what I needed to do and we were able to fix our printer issue in less than 10mins.”

    Theodore’s, Melbourne
    1 Venue. Powered by Kounta since 2019
    Theodore’s, Melbourne

    Your Kounta Fit-Out

    All Kounta journeys are supported by a tailored onboarding experience. With self service, phone and in-person specialist options available. Our team know the industry and will ensure you are set up for success.

    Gold Class Support

    We’ve assembled a wide array of skills to ensure our support team have a strong balance of technical and industry knowledge. Amongst our specialists are trained chefs, restaurant managers, networking and hardware specialists.

    Young Henrys, Sydney
    1 Venue. Powered by Kounta since 2014
    Young Henrys, Sydney
    Maybe Sammy, Sydney
    2 Venues. Powered by Kounta since 2018
    Maybe Sammy, Sydney

    Fine tune for the future

    New features and enhancements are always in development based on valuable customer feedback. We work in collaboration to find and connect you with the best possible solution.

    TEAM SPOTLIGHT

    A balanced blend of
    hospitality and technical experts

    Elliot Account Manager

    Elliot

    Account Manager

    With diverse hospitality experience from a range of venues in Australia and the United States, Elliot will help you integrate Kounta into your business.

    Ed

    Head of Customers

    Having worked extensively in bars & restaurants, Ed will help you discover, roll out, and optimise your ideal business solution with Kounta.

    Arjun Account Manager

    Arjun

    Account Manager

    Before he worked in tech, Arjun cut his teeth by working in bars in his hometown in NZ. With his unique skillset, he will help supercharge your Kounta.

    Ready to get started?

    Get in touch or start for free