Read some of the stories behind Kounta

June 17, 2016

Partner Spotlight: Tech Advantage

This is the story of what happens when Jason Powell gets bored. In 2003, with 15 years service as a tech professional, he started to get restless. Maybe it was due to his being 8+ years into a stint as […]

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June 8, 2016

Sorry, Kids: Screen Time is Over at this Cafe

The state of Vermont, in the northeast US, does things a little differently than the rest of the country. It’s the only state in the country whose capital doesn’t have a McDonald’s. There are only five Starbucks inside its borders—as […]

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Photo by Petras Gagilas (Flickr)
June 6, 2016

If You’re Happy and You Know It, Stay Employed

Over here in the States, there’s a certain segment of people who got real upset a few years ago when President Obama pointed out that business owners aren’t creating successful companies all by themselves. He was talking about the infrastructure […]

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May 21, 2016

Pay-By-Donation Cafe Doesn’t Need a POS—Or Does It?

A while back, I wrote a post here about the kinds of things found on menus that will annoy your customers. One menu choice that I cautioned against was not having prices for each item. The whole construct of a […]

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Mommy, what's server latency?
May 8, 2016

There’s No Easy Answer for Difficult Customers

I like dogs and cats. Elephants seem nice though I’ve never met one. I find cows to be both adorable and delicious. But people? Not my kind of folks. Supposedly, we’re the brightest of all the animals in the kingdom, […]

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Photo by Kenneth Freeman (Flickr)
May 1, 2016

The Hipster Tipster Presents: How to Open a Cafe

It’s not easy being a hipster. The whole enterprise is fraught with contradiction. A general disdain for mainstream pop culture is requirement number one, but staying ahead of the trends is a close second. If any obscure thing loved by […]

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Kounta on iPhone wide
April 14, 2016

Going Mobile: Kounta on the iPhone

Great news, folks! Kounta is now natively supported on a wider variety of devices than ever. Release 4 will add support for tablets and phones with screen resolutions as low as 1200×800, while the current version is already able to look […]

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When it's time for the tip, he makes it rain. PURPLE RAIN, PURPLE RAIN.Image by thierry ehrmann (Flickr)
April 12, 2016

Maybe I’m Just Too Demanding: When Restaurants Review Their Customers

Imagine this scenario: you’ve had a bad experience at your local burger joint. The food was fine, but one of the staff there gave you a little attitude in the form of a passive aggressive remark. You are outraged. If […]

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Kounta on Albert
March 14, 2016

CommBank partners with Kounta on world first!

In a world-first, from today, businesses will be able to use a single device to both take payments as well as access front-end point of sale and back-end processing systems; improving operational efficiency and their customers’ experience. Commonwealth Bank and […]

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creating a great wine list
March 1, 2016

Que Syrah, Syrah: Tips for Creating a Great Wine List

For the hospitality entrepreneur, wine is a tempting avenue to pursue. Whether that avenue becomes the fast lane to expanded revenue or detour through a construction zone is entirely up to the wine list. And the wine list is entirely […]

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Photo by Vodafone Institut (Flickr)
March 1, 2016

Big Data Isn’t Big Brother: Why Restaurants Shouldn’t Leave (Or)Well Enough Alone

On February 16, Apple CEO Tim Cook signed his name to an open letter from the company to its customers. The short version of the letter’s contents is this: the FBI—the U.S. government’s law enforcement agency—asked Apple to create a […]

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February 25, 2016

Wavespot guest post: A match made in WiFi heaven

Wavespot and Kounta have embarked on a new partnership and we think it’s a match made in heaven. Here’s why. Wavespot and Kounta have successfully integrated their solutions – to create a unified, does-it-all resource for small businesses. So what […]

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