Read some of the stories behind Kounta

May 21, 2016

Pay-By-Donation Cafe Doesn’t Need a POS—Or Does It?

A while back, I wrote a post here about the kinds of things found on menus that will annoy your customers. One menu choice that I cautioned against was not having prices for each item. The whole construct of a […]

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Mommy, what's server latency?
May 8, 2016

There’s No Easy Answer for Difficult Customers

I like dogs and cats. Elephants seem nice though I’ve never met one. I find cows to be both adorable and delicious. But people? Not my kind of folks. Supposedly, we’re the brightest of all the animals in the kingdom, […]

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Photo by Kenneth Freeman (Flickr)
May 1, 2016

The Hipster Tipster Presents: How to Open a Cafe

It’s not easy being a hipster. The whole enterprise is fraught with contradiction. A general disdain for mainstream pop culture is requirement number one, but staying ahead of the trends is a close second. If any obscure thing loved by […]

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Kounta on iPhone wide
April 14, 2016

Going Mobile: Kounta on the iPhone

Great news, folks! Kounta is now natively supported on a wider variety of devices than ever. Release 4 will add support for tablets and phones with screen resolutions as low as 1200×800, while the current version is already able to look […]

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When it's time for the tip, he makes it rain. PURPLE RAIN, PURPLE RAIN.Image by thierry ehrmann (Flickr)
April 12, 2016

Maybe I’m Just Too Demanding: When Restaurants Review Their Customers

Imagine this scenario: you’ve had a bad experience at your local burger joint. The food was fine, but one of the staff there gave you a little attitude in the form of a passive aggressive remark. You are outraged. If […]

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Kounta on Albert
March 14, 2016

CommBank partners with Kounta on world first!

In a world-first, from today, businesses will be able to use a single device to both take payments as well as access front-end point of sale and back-end processing systems; improving operational efficiency and their customers’ experience. Commonwealth Bank and […]

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creating a great wine list
March 1, 2016

Que Syrah, Syrah: Tips for Creating a Great Wine List

For the hospitality entrepreneur, wine is a tempting avenue to pursue. Whether that avenue becomes the fast lane to expanded revenue or detour through a construction zone is entirely up to the wine list. And the wine list is entirely […]

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Photo by Vodafone Institut (Flickr)
March 1, 2016

Big Data Isn’t Big Brother: Why Restaurants Shouldn’t Leave (Or)Well Enough Alone

On February 16, Apple CEO Tim Cook signed his name to an open letter from the company to its customers. The short version of the letter’s contents is this: the FBI—the U.S. government’s law enforcement agency—asked Apple to create a […]

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February 25, 2016

Wavespot guest post: A match made in WiFi heaven

Wavespot and Kounta have embarked on a new partnership and we think it’s a match made in heaven. Here’s why. Wavespot and Kounta have successfully integrated their solutions – to create a unified, does-it-all resource for small businesses. So what […]

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Image posted on Twitter by @AlsBoy
February 23, 2016

Vegetarians Served with Rice, and Other Dumb Menu Choices

The menu of your restaurant is a given—you’re going to print one up, and your guests are going to order from it—and that might be why its value is often understated. It’s more than a price list of the food […]

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impact of online restaurant reviews
February 23, 2016

Yelping Towards Oblivion: The Impact of Online Restaurant Reviews

When I was younger—so much younger than today—I never needed anybody’s Yelp in any way. -John Lennon, “Yelp!” (1965) I’ve made no secret of my distaste for Yelp, mainly because of the access it gives to deranged lunatics. There are […]

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Photo by John Bastoen (Flickr)
February 23, 2016

Questions That Needn’t Be Asked: Do Restaurant Servers Have it Easy?

We have a nifty little task management tool that we use to manage all the content that goes out here. When topics are decided on, a task is created with the topic as the title; when I complete the task, […]

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