Read some of the stories behind Kounta

food trends for 2016
February 5, 2016

10 Food Trends for 2016, Coming to a Cafe Near You

You know what’s boring? Eating. I mean, really: three times a day it’s the same old same old—chew the food, swallow the food, lather, rinse, repeat. HO HUM, I say. What if I told you that it didn’t have to […]

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Photo by Colby Stopa (Flickr)
February 4, 2016

With Great Employees Comes Great Responsibility

A few years ago, the sous chef at Farmbloomington in Indiana posted a Craigslist ad for a line cook. It soon went viral on the basis of its 44-point breakdown of what is expected for the position. With desired qualifications […]

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February 3, 2016

Kounta People Spotlight: Jamie Hill

There’s something like a billion people on Facebook and all of us, at one time or another, has received a Farmville (or Frontierville, or Petville, or Mafia Wars) request from one of our friends. We all gripe about it—those notifications […]

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February 2, 2016

Featured Partner: Elevate Cloud Integration

  Ask Daniel Hill about Elevate Cloud Integration’s origin story, and he’ll tell you about how he and co-founder Anthony Staltari share a love of technology, and wanted to build a business around this passion. But when you learn that they […]

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he is not kitchen printing
January 29, 2016

The New World Order: Bump Screens and Kitchen Printing

There’s nothing that sells better than nostalgia. The Grateful Dead have been playing the same 75 songs for the last 30 years but that—and copious amounts of LSD—doesn’t stop people from forking over their money to see them do it […]

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Image courtesy of Greyweed (Flickr)
January 28, 2016

The Benefits of mPOS (Warning: Graphic Info Below)

Do a post on the benefits of mobile POS, they said. I’ve done that 100 times, I said. Make this one different, they said. Use some persuasive statistics. Statistics. That’s a word that can send me into paroxysms of anxiety, […]

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Photo by Torba K Hopper (Flickr)
January 27, 2016

Kounta Hits the Tipping Point (Tips for Taking Tips)

To tip or not to tip: that is the question. Other related questions: how much do I tip? Who do I tip? Where do I tip? The rules and customs around leaving a little extra for service aren’t set in […]

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Photo by Mindaugas Danys (Flickr)
January 26, 2016

There’s No Easy Answer for Difficult Customers

I like dogs and cats. Elephants seem nice though I’ve never met one. I find cows to be both adorable and delicious. But people? Not my kind of folks. Supposedly, we’re the brightest of all the animals in the kingdom, […]

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Photo by Joel Goldstein (Flickr)
January 25, 2016

Find a Niche to Scratch: On Nontraditional Cafes

At their 2015 shareholders meeting, the nice people over at Starbucks announced some pretty staggering statistics. Things like they’ve got 22,000 stores across 66 countries. They’re completing 7,000 transactions every minute—3.6 billion over the course of 2014. The company’s market […]

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starting a bakery
January 22, 2016

Starting a Bakery? Make Sure You Don’t Waste Your Dough.

Owning and operating a bakery is no cakewalk. First off, the hours are long and arduous; don’t expect to loaf around. It also isn’t cheap—between rent, equipment, buildouts, payroll, air conditioning, and marketing, you should assume you’ll be spending a […]

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Potential customers are everywhere.
January 20, 2016

Meet Your Customers Where They’re At: On the Move

We spend an awful lot of time here on this blog preaching the Gospel according to Mobile. Thou shalt put thy services in the cloud. Thou shalt not purchase a desktop. Honor thy customer and thy customer’s data. And you’re […]

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Rosa's Mushroom Pizza. And Post-Its. Lots of Post-its.
January 18, 2016

Be Trendy Before It’s Cool: 5 Cafe Trends You Might Not Expect

There are some trends that seem inevitable. Facebook took the world by storm in the late aughts, and the parade of niche social media platforms that followed—Twitter, Instagram, Reddit, Tumblr—was thoroughly predictable.  When KFC announced its Double Down sandwich, it […]

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